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Community Corner

Community Update

As a local resident of Southampton I have visited Strathman's Hardware on many occasions. Smiles and helpfulness have never been their strong suit, but when you need one item right away it's much easier to run there than 10 minutes to Lowe's or Home Depot. I ran there for fence gates and hinges. The latched purchased was too small for the gate so I ran back, of course forgetting to bring the old latch with me and I purchased a new one. Later that day I went back to return the original hinge and they refused to take it back. They said the package was opened. I tried to explain that this is when I realized it was too small and I stopped opening it. That you can see everything is there. I'm not even through my sentence as the man is walking away as I'm speaking. It wasn't even the fact they wouldn't take it back but to be so rude as to walk away as a customer is speaking is inexcusable. I'm a small business owner and I do try to visit local businesses but this one is off my list for good.

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